D&A Complete
Your property. Your guaranteed rent. Our responsibility.
Imagine enjoying the income from your property without the everyday demands of managing it.
D&A Complete is our flagship property partnership, designed for landlords who want a more hands-off approach to their investment.
We agree a contractual rent with you, take responsibility for the property's day-to-day operation and bear the ordinary risks of vacant periods and occupier non-payment.
You enjoy the reassurance of an agreed rental income, supported by the personal attention and five-star service standards that define D&A.
A different way to own. A more complete way to let.
THE D&A COMPLETE DIFFERENCE
More than management. A partnership built around you.
Owning a rental property should be an investment in your future, not another responsibility competing for your time.
With D&A Complete, we take a different approach.
Rather than simply managing your property on your behalf, D&A enters into a property partnership with you. We agree a contractual monthly rent, take responsibility for the property's everyday operation and bear the ordinary financial risks of vacancies and occupier non-payment.
That means your agreed rent isn't dependent on whether the property is occupied or whether an occupier has paid us.
And because we operate the property under our agreement, there are no separate standard letting fees or monthly management commissions for you to worry about.
You retain ownership of your property. We take care of operating it within the terms of our agreement.
Agreed Monthly Rent
Receive the contractual rent agreed with D&A, without ordinary vacancy or occupier non-payment affecting that obligation.
Hands-Off Ownership
We take responsibility for the property's everyday operation, occupier arrangements and routine care, within our agreed responsibilities.
One Trusted Partner
Enjoy a dedicated property relationship, clear communication and an approach built around long-term stewardship.
Your investment. Our commitment. A partnership designed to give you greater peace of mind.
THE COMPLETE EXPERIENCE
Every detail considered. Every property cared for.
D&A Complete is designed to take the everyday demands of operating a rental property off your shoulders.
From occupier arrangements and routine maintenance to regular inspections and attentive property care, we take responsibility for the details covered by our agreement.
It's a comprehensive approach to property stewardship, delivered with the personal attention and five-star standards you expect from D&A.
Guaranteed Contractual Rent
Receive your agreed monthly rent from D&A, with ordinary vacancy and occupier non-payment risks borne by us rather than passed on to you.
Complete Occupier Management
We handle the permitted occupier arrangements, including screening, onboarding, everyday communications, administration and departures.
Routine Maintenance & Repairs
D&A coordinates and funds the routine operational repairs allocated to us under the agreement, while structural and major capital responsibilities ordinarily remain with the owner.
Cleaning & Preventative Care
Appropriate cleaning, preventative attention and ongoing property care form part of our operating responsibilities, tailored to the property's permitted use.
Inspections & Property Stewardship
Six-monthly formal condition inspections, ongoing property records and an annual stewardship review help us look after your investment with care and accountability.
Your Dedicated Property Relationship Manager
A familiar point of contact, quarterly owner reports and an annual stewardship meeting help you stay informed without managing the day-to-day details.
Making Tax Digital Support
We help simplify your rental property administration by providing relevant financial information and supporting the transfer of eligible data through compatible accounting systems, making it easier to prepare for your Making Tax Digital obligations.
THE D&A PROPERTY RETURN PROMISE
Your property is more than an investment. It's something worth protecting.
When you entrust your property to D&A Complete, we take that responsibility seriously.
That's why we've developed our Property Return Promise:
“Your property returned in the same condition, if not better than when we received it.”
From the moment we take responsibility for your property, we document its condition and maintain a detailed record of inspections, maintenance and care throughout our partnership.
When our agreement comes to an end, we assess the property's condition against that original record, arrange the reinstatement and final cleaning required under our agreement, and provide a clear account of its condition at handback.
Because a great property partnership shouldn't simply provide income today. It should respect the investment you're building for tomorrow.
Our Property Return Promise is subject to fair wear and tear, agreed exclusions and the terms of your individual property agreement.
OUR COMMITMENT TO YOUR PROPERTY
Your property returned in the same condition, if not better than when we received it.
Carefully documented. Thoughtfully maintained. Responsibly returned.
Subject to fair wear and tear, agreed exclusions and contractual terms.
What if an applicant fails referencing?
We'll continue searching for a suitable tenant without charging another D&A Let fee.
What if an applicant withdraws?
We'll resume the search at no additional D&A Let fee, provided the tenancy hasn't commenced.
What if you need to let the property again later?
Once a tenancy has commenced, a future re-let is treated as a new instruction, with a new service fee clearly agreed beforehand.
A PERSONAL PROPERTY PARTNERSHIP
Your property. A familiar face. A partnership you can trust.
Choosing D&A Complete means stepping away from the everyday responsibilities of operating your property. It doesn't mean losing touch with your investment.
From the beginning of our partnership, you'll have a dedicated Property Relationship Manager who gets to know you, your property and what matters most to you.
They'll be your familiar point of contact, keeping you informed about important developments and ensuring you have the reassurance of knowing your property is being thoughtfully looked after.
You'll receive regular updates, clear records of your contractual rental payments and an annual opportunity to review your property's condition and our partnership together.
Behind your Property Relationship Manager is the wider D&A team, coordinating the day-to-day operations and specialist services that keep everything running smoothly.
Less day-to-day involvement. Never less personal attention.
Your Dedicated Relationship Manager
A consistent personal point of contact who understands your property and oversees your relationship with D&A.
Monthly Payment Records
Clear records of the contractual rental payments made to you.
Quarterly Property Reports
Regular updates on your property's condition, stewardship and significant developments.
Annual Stewardship Meeting
A dedicated opportunity to review your property's care, discuss the partnership and look ahead together.
HOW D&A COMPLETE WORKS
A considered approach. A seamless experience.
Every property is different. That's why every D&A Complete partnership begins with a conversation.
We take the time to understand your property, your expectations and whether our guaranteed-rent approach is the right fit.
From there, we guide you through a clear, carefully managed process, keeping you informed at every stage.
What's not included in D&A Let?
To keep our service straightforward and our pricing transparent, D&A Let does not include ongoing property management services such as:
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Rent collection and arrears management
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Maintenance and repairs coordination
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Contractor sourcing and management
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Routine tenant communications and dispute handling
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Ongoing property inspections and tenancy administration
These responsibilities remain with you as the landlord.
Prefer a more hands-off approach?
Not every landlord wants to manage the day-to-day responsibilities of a tenancy. If you'd rather leave more of the work to us, our D&A Managed service was developed with you in mind.
Different needs. Different packages. One D&A standard.
Your questions, answered.
We believe good service starts with clear answers. Here are a few things landlords often want to know before choosing D&A Let.
How much does D&A Let cost? Our one-off letting service fee is equivalent to one month's agreed rent, subject to a minimum of £900. The fee is all-inclusive, with no additional VAT or hidden D&A service charges.
When do I pay the D&A Let fee? The fee becomes payable once you have accepted an applicant who has successfully completed referencing and instructed us to proceed. We'll explain the payment process clearly before you instruct us.
What happens if a tenant fails referencing or withdraws? If an applicant fails referencing or withdraws before the tenancy begins, we'll continue the search at no additional D&A Let fee, subject to our agreed terms.
Can I choose which tenant rents my property? Yes. We'll manage enquiries, viewings and referencing, and present suitable applicants for your consideration. The final decision to accept a tenant remains yours, subject to applicable law.
Do I need to be an experienced landlord? Not at all. D&A Let is suitable for first-time and experienced landlords who want to manage their own tenancy. We'll explain the letting process and provide our Landlord Handover Guide to help you prepare for your ongoing responsibilities.
Will D&A manage the property after the tenant moves in? No. D&A Let is a tenant-find and tenancy setup service, not an ongoing management package. Following check-in and our seven-day courtesy check, responsibility for ongoing property management remains with you.
What if I need to find another tenant in the future? Once a tenancy has successfully commenced, any future re-let is treated as a new instruction. We'll agree the applicable fee with you before starting the new letting process.
How do I get started? Simply contact D&A with some basic details about your property. We'll discuss your requirements, explain how the service works and guide you through the next steps without pressure or obligation.
YOUR NEXT STEP
Ready to let? Let's make a great start.
Your property deserves the right beginning, and we're here to make that happen.
Whether you're letting for the first time or have years of experience, we'd be delighted to learn about your property, understand what you're looking to achieve and explain how D&A Let can help.
No pressure. No obligation. Just a conversation about your property.